About Security Department
The Security & Loss Control Unit provides comprehensive Security Services to prevent leakages from across all departments or units to enhance a conducive environment for increased production or profitability.
KEY FUNCTIONS
PHYSICAL SECURITY
TECHNOLOGY
Team
Security & Loss Control Manager(A)
Security Documents
Informer appreciation
This document lays down the steps to be followed in rewarding informer for information supplied concerning security of company property.
Standing Orders
This document aims to regulate the behaviour and conduct of Security and Loss Control members and Inspectors in the pursuance / discharge of their duties.
Handling Interested Parties
This document provide services which meet or exceed customer expectations most of the time.
Sudden death
This document ensure how sudden death reports of Colliery employees and dependents are handled in a standardized manner.
Rapid response
This document responds to CCTV Observations, Electronic Intruder Alarm alerts and Crime Reports within the concession in a standardized manner.
CCTV operating procedure
This document ensures an effective and efficient operation in the CCTV control room.
Reporting of Cases
This procedure lays down the procedure of reporting incidents or cases related to security staff, company assets, products, consumables and property within HCCL premises.
General Office
General Office Security duties
Vehicle Accident
Handling of HCCL vehicle accidents
Emergency Preparedness
Steps taken in the event of an emergency at Security & Loss Control
Drone
Procedure to ensure an effective and efficient operation in the Unmanned Ariel Vehicle
Waste Management
Disposal of waste at Security & Loss Control
Handling of Exhibits
Ensuring all exhibits are handled in a standardized manner.
Transport garage
The document outline steps to be followed when carrying out static guard and patrol duties at the Transport Garage
Stores
This document outlines steps to be followed when carrying out duties at all stores
Beerhalls
This document outlines steps to be followed when carrying out static guard and patrol duties at the Beerhalls and Clubs
Hospital
This document outline steps to be followed when carrying out static guard and patrol duties at the Hospital.
House under supervision
This document outlines standardized steps to be followed when carrying out Control Room, office,parade, and house under supervision duties by respective sections within the department.
Entabeni
This document outlines steps to be followed when carrying out static guard duties at No.1 Entabeni Road.
Cash in transit
This document outlines steps to be followed when carrying out cash in transit duties.
Opencast entry and exit
This document outlines the steps to be followed in order to effectively control entry and exit into Opencast.
Pedicle Boom
This document outlines the steps to be followed in order to effectively control access to the Opencast Pedicle Boom.
Slurry entry and exit
This document outlines the steps to be followed in order to effectively control access to the Opencast through the Slurry Control Checkpoint.
3 Main
This document outlines the steps to be followed in controlling entry and exit of the Underground Mine.
Investigations
This document outlines steps to be followed by investigation team in order to effectively detect and investigate breach of company procedures and criminal cases occurring within Hwange Colliery Company (HCCL).
Rapid response
This document outlines the steps to be followed when carrying out rapid response reaction duties.
Metallurgical Operations
This document outlines steps to be followed in controlling access to Processing Department, as well as providing Sales Logistics section support.
Control of haulage trucks at JB2
This document outlines the way in which haulage trucks are monitored in and out of the Processing Plant.
M block weighbridge
This document outlines steps to be followed in monitoring processes at M block weighbridge.
Chaba entry and exit
This document outlines steps to be followed in order to effectively control access into the mine through CHABA entry/exit point.
Water point check point
This document outlines steps to be followed in order to effectively control access into the mine through Water point Check point
Jb 1 check point
This documents outline steps to be followed in controlling access to Processing Department, as well as providing Sales Logistics section support.
CCTV
This document outlines the steps to be followed when logging on and logging off CCTV monitors
Jig & Floation
This document outline the way in which haulage trucks are monitored in and out of jig and Flotation Plant.
Chaba Tanks
This document outlines steps to be followed in order to effectively control access of Commercial trucks into the mine.
Drone
steps to be followed when operating an Unmanned Ariel Vehicle.
Defect and Maintenance form
Drone maintenance form
Drone Check List Form
Drone check list form for Pre-start ,In flight and Post flight check form
Schedule for arms
Records fire arms maintenance
Appendice 1
CCTV Incident report form
Appendice 3
Request to view CCTV recorded images
Vehicle register
Vehicle register form
Sudden Death form
Used when attending to sudden death reports
Item/equipment form
For use when moving item/equipment
Asset Movement form
For use when moving assets
Guard Request form
Used when one request static guard services
Appendice 2
Request for recorded images form